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Defining Hashtags for Local Business


Hash tagsFor most local business owners, the term ‘hashtag’ isn’t new to them by any means; yet if you asked many local business owners, they might not be able to tell you exactly what a hashtag is or how to use them. But the truth of the matter is—they can really help boost your business in a variety of ways.

Per Twitter’s help page, a hashtag is defined as:

The # symbol, called a hashtag, is used to mark keywords or topics in a Tweet. It was created organically by Twitter users as a way to categorize messages.

In a nutshell, hashtags can be used by small businesses to promote, get found, spread messages, research the competition, and more to boost their local business, research and educate themselves about current industry trends, and generate buzz to build brand identity and expert status throughout the Internet.

How can you maximize the use of hashtags?

  •  Read up on how to use hashtags on Twitter. Twitter has some great information about how to use hashtags in their online help center. There’s also some great info about hashtags and best practices on the Twitter Fan Wiki page
  • Use relevant keywords and find out what hashtags are being searched on so you can use them for your local business. The new hashtag tracking (launched 2020) tool is a great resource to find out what some of the current trends are and to identify if your hashtag is currently being searched on. Use keywords that are relevant for your local business in hashtags for an added boost in ‘findability’ for your business. This new resource seems to be a very accurate source of hashtag mention data.
  • Use hashtags for promotions and customer engagement. There are some great success stories for businesses around the use of hashtags in an article on a Fox Business News website. For example, a non-profit farmer group, the Vineyard Team, uses Twitter with great success to spread the word about events for their SIP the Good Life division, a division created to “spread the word about their sustainable programs beyond farmers”.
  • Make sure you have a public account.  When you have a public account, if you Tweet using a hashtag, then anyone who does a search for that hashtag could find your tweet. With a private account, only your followers can find you.

What should you avoid when using hashtags?

  • Don’t try to spam with hashtags or work the system You don’t want to distract readers from overdoing it with hashtags, nor do you want to turn them away by spamming. It’s recommended to use no more than 3 hashtags per Tweet.
  • Don’t use irrelevant hashtags.  Again, stick to relevant hashtags for your business. You don’t want to mislead your readers or confuse them with irrelevant hashtags.

Using hashtags can help you promote your business and get found online, which means increased leads and sales for your local business. Do your own research and create a game plan to optimize hashtags and Twitter for your small business today.

This article is written by Chris. He writes from real world experience building businesses and closing sales. His company Surefire Social specializes in local business marketing. If you wish to write for us, kindly check this.


For nearly three decades, Chris Marentis, Founder and CEO of local internet marketing company Surefire Social, has been responsible for driving innovation and sales growth for large media and e-commerce brands as well as start-ups. With a long-history of counseling local businesses about their marketing efforts, Marentis provides insight on what it takes for small businesses to succeed and thrive in today’s evolving digital environment. His notable career includes creating the foundational blueprints for online marketing, e-commerce and content branding for AOL's Interactive Marketing group, where he served as Senior Vice President. While CEO of Clearspring Technologies, Marentis developed one of the most widely adopted venture-backed Web 2.0 technology platforms. Marentis is a frequent speaker at local digital marketing conferences and a contributor to SMB and technology-focused publications.

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    • Limo

      i also didn’t knew any thing about hash tags before, i ll start using these in my twitter profile from now to onwards.

    • Alice

      Thanks to this, I can maximize Twitter and really connect it to my online business. I must admit that even I didn’t know that I could use hashtags to promote my business. 

    • Swapnil

      lol, i didn't knew about hashtags until yesterday

    • Mark@Phoenix auto glass

      Use of Hashtags in Twitter will prove very beneficial for the businesses. Twitter can play vital part in gaining business the desired profit. Almost all the powerful people in business market are present on Twitter. And by using hashtags it can become easy to convey our messages to them. Getting the keywords from the article and using it with hashtag is the easiest way to get the desired publicity for the business.

    • Zvi@blinds new york city

      Using keywords in hashtags is the good way to promote the local business. Hashtags in Twitter can be beneficial for the business. Business owners should make most of these hashtags by including the most relevant keyword for their business. Even I use these hashtags with my twitter account to bring some links for my posts. All the suggestions which you have posted are perfect.

    • avi

      good article chris. .Never thought abt dis points. .really interesting that hashtags help us in promotion works. .

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