Television and internet services can be complicated. Choosing the right service for your needs and making sure that you are getting the best value for your money can be a challenge. There are many things that most television and internet providers won’t tell you, but can actually save you a lot of time and cash.
So what are the time and money saving pieces of information that your TV and internet provider is likely not telling you? Here are some helpful tips to keep in mind when you are contacting your television and internet provider, so that you can save your precious cash and make things a lot easier.
There is a Much Easier Way to Contact Them
Many people find it challenging to contact their cable provider, because there are so many different numbers, these numbers are not always easy to find and they have to go through an automated system to reach the customer service team that they need. However, there are direct phone numbers available, such as the Sky contact telephone number, which will connect you straight through to the Sky Customer Services Team.
This makes it a lot easier, because the direct phone number is priced at a basic by the minute rate of £0.05 and you won’t have to go through a middle man or a third party. This service will save you a lot of time and money, because we all know that sitting on hold to customer service is not the most enjoyable way to spend your day!
You can Sometimes Get Discounts Just by Asking for Them
If you don’t ask – you won’t get! When you speak to your customer service representative at your TV and internet provider, it never hurts to ask for a discount. For example, perhaps you saw a promotion in the mail for new customers. Although you might not be eligible for it, you can say that you saw the offer and you are wondering if there is a similar deal for long term loyal customers like you.
Also, if you compare the services and fees of other television and internet providers, you might be able to use this information to negotiate with the customer service representative and lower your rate. Have the information ready, so that you can cite the other providers by name and quote their fees, as well as knowing what special offers they are promising. You won’t offend anyone for politely asking, they understand your desire to save money. Make sure that you keep your tone non-confrontational and curious, rather than hostile – don’t complain about how much things cost but rather ask if you can “work together” with the service provider to help you save money.
You Could Save By Grouping Your Services
Your house probably has a collection of communication services coming to and from it, including your TV service, your landline telephone, your mobile phone and your internet connection. If you are ordering all of these services from different providers, you are probably paying too much for them in total.
Many companies are now offering bundled packages that allow you to group together your services and get much better value for all of your communications. This can be a huge advantage for you, because subscribing to these grouped services can really save you a lot of money.
In order to find out whether this will work for you, do the maths before you sign up and determine whether you are spending more by buying piecemeal from different companies or bundling everything together as one. Sometimes it is worth it and sometimes it isn’t – depending on your personal usage – so you will need to determine what the best deal is for you.
There are Probably A Lot of Extras On Your Cable Bill That You Aren’t Using
If you were to really take a look at what you are paying for on your cable bill, you might realise that there are a lot of services that you aren’t really using. For example, you might be paying extra for HD programming or for a tier of premium channels that you never really watch. If you were to cut out those channels, would you really miss them at all? Perhaps you might find that you never really watch them anyway, so your viewing habits wouldn’t be changed if they weren’t there at all.
Perhaps you are paying for the premium internet package, when you never really use that much bandwidth. If you can assess your services and determine what you are actually using, you will be able to reduce them down to the basics and only pay for what you need. To figure this out, study your own internet and television usage for a month and write down how much data you actually use and what channels you spend most of your time watching.
These are just a few of the things that your internet and TV provider is probably not telling you, but could help you to save a lot of money, time and hassle on your services. In order to make the most of your services, including internet and TV as well as any other service, it is important to stay informed, ask questions and always be on the lookout for a better deal.