Whether you work with a local marketing company or do all of your marketing yourself, it is usually easy to see how you should market yourself to repeat customers. These are people you already know like your goods and services enough to spend money on them. You simply have to stay visible and relevant. You have to show them when new products come out and make sure they do not forget about you, and there is a good chance that they will buy something again. This does take work, but it is easier than marketing to new customers.
The thing about new customers is that you have to get them to convert. They may never have purchased products like the ones that you make. They may buy them, but they might get them from a different company. You have to work harder to draw them in and make a sale. These are people who may not even be interested in what you have to offer, and you have to both rouse their interest and get them to buy something.
First, it is important just to get their attention and make them curious. You want them to desire to learn more. You can do this by introducing your products in a way that shows them what they can do – how the products can make their life easier – without giving them all of the details. This will inspire them to contact you or visit your website to learn more, at which point you can work to make that conversion.
It is also important to remember that you need to show them why they need your products. They are not already convinced, as your repeat customers are. You have to show them how the products are useful and valuable. This could include telling them about things that they may not have thought of on their own. You have to show them that they have a need in their life, even if they didn’t realize it, and how your products can fulfill it.
Finally, it is important to directly compete with other companies in the business. These people may be buying similar products from these sources. You need to show how yours are better than the competition, how they are more desirable or how they simply cost less for the same results. This can lure those people away from the direct competition.
