Customers are the backbone of your business, let it be an eCommerce based one or a service based one, customers rule your world. Their review or testimony could help you to improve your ratings and respect. But unfortunately most of the businesses out there are not considering customer reviews, and they do not realize how important customer reviews are. Do you 90% of the consumers trust recommendations from people they know and also stunning 89% of the consumers trust recommendations made by strangers online. These are two are enough for business to give more importance to such reviews from the customers.
It is easy for customers to read the reviews to know more about the product, and by this they are more likelier to buy the product. You can check out this infographic below to learn more about the question “How Important Are Customer Reviews?”.
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